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- Contact_centre_(business) abstract "A contact centre is a facility used by companies to manage all client contact through a variety of media such as telephone, fax, letter, e-mail and increasingly, online live chat.Distinct from call centres, that purely handle telephone correspondence, contact centres have a variety of roles that combine to provide an all encompassing solution to client, and customer contact. Contact centres, along with call centres and communication centres all fall under a larger umbrella labelled as the contact centre management industry. This is becoming a rapidly growing recruitment sector in itself, as the capabilities of contact centres expand and thus require ever more complex systems and highly skilled operational and management staff.The majority of large companies use contact centres as a means of managing their customer interaction. These centres can be operated in two major ways, the first, by having an in house department responsible for the day to day communications with customers, the second to outsource customer interaction to a third party agency.".
- Contact_centre_(business) wikiPageExternalLink www.contactcentrepartners.com.
- Contact_centre_(business) wikiPageID "29804394".
- Contact_centre_(business) wikiPageRevisionID "599986406".
- Contact_centre_(business) hasPhotoCollection Contact_centre_(business).
- Contact_centre_(business) subject Category:Marketing.
- Contact_centre_(business) subject Category:Outsourcing.
- Contact_centre_(business) comment "A contact centre is a facility used by companies to manage all client contact through a variety of media such as telephone, fax, letter, e-mail and increasingly, online live chat.Distinct from call centres, that purely handle telephone correspondence, contact centres have a variety of roles that combine to provide an all encompassing solution to client, and customer contact.".
- Contact_centre_(business) label "Contact centre (business)".
- Contact_centre_(business) label "コンタクトセンター".
- Contact_centre_(business) sameAs コンタクトセンター.
- Contact_centre_(business) sameAs m.0fq1j9y.
- Contact_centre_(business) sameAs Q17100454.
- Contact_centre_(business) sameAs Q17100454.
- Contact_centre_(business) wasDerivedFrom Contact_centre_(business)?oldid=599986406.
- Contact_centre_(business) isPrimaryTopicOf Contact_centre_(business).