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- Voice_user_interface abstract "A voice–user interface (VUI) makes human interaction with computers possible through a voice/speech platform in order to initiate an automated service or process.A VUI is the interface to any speech application. Controlling a machine by simply talking to it was science fiction only a short time ago. Until recently, this area was considered to be artificial intelligence. However, with advances in technology, VUIs have become more commonplace, and people are taking advantage of the value that these hands-free, eyes-free interfaces provide in many situations.However, VUIs are not without their challenges. People have very little patience for a "machine that doesn't understand". Therefore, there is little room for error: VUIs need to respond to input reliably, or they will be rejected and often ridiculed by their users. Designing a good VUI requires interdisciplinary talents of computer science, linguistics and human factors psychology – all of which are skills that are expensive and hard to come by. Even with advanced development tools, constructing an effective VUI requires an in-depth understanding of both the tasks to be performed, as well as the target audience that will use the final system. The closer the VUI matches the user's mental model of the task, the easier it will be to use with little or no training, resulting in both higher efficiency and higher user satisfaction.The characteristics of the target audience are very important. For example, a VUI designed for the general public should emphasize ease of use and provide a lot of help and guidance for first-time callers. In contrast, a VUI designed for a small group of power users (including field service workers), should focus more on productivity and less on help and guidance. Such applications should streamline the call flows, minimize prompts, eliminate unnecessary iterations and allow elaborate "mixed initiative dialogs", which enable callers to enter several pieces of information in a single utterance and in any order or combination. In short, speech applications have to be carefully crafted for the specific business process that is being automated.Not all business processes render themselves equally well for speech automation. In general, the more complex the inquiries and transactions are, the more challenging they will be to automate, and the more likely they will be to fail with the general public. In some scenarios, automation is simply not applicable, so live agent assistance is the only option. A legal advice hotline, for example, would be very difficult to automate. On the flip side, speech is perfect for handling quick and routine transactions, like changing the status of a work order, completing a time or expense entry, or transferring funds between accounts.".
- Voice_user_interface wikiPageExternalLink 1461188172.
- Voice_user_interface wikiPageExternalLink 0321185765.
- Voice_user_interface wikiPageExternalLink 20030127.html.
- Voice_user_interface wikiPageID "2144362".
- Voice_user_interface wikiPageRevisionID "544051753".
- Voice_user_interface hasPhotoCollection Voice_user_interface.
- Voice_user_interface subject Category:User_interface_techniques.
- Voice_user_interface type Ability105616246.
- Voice_user_interface type Abstraction100002137.
- Voice_user_interface type Cognition100023271.
- Voice_user_interface type Know-how105616786.
- Voice_user_interface type Method105660268.
- Voice_user_interface type PsychologicalFeature100023100.
- Voice_user_interface type Technique105665146.
- Voice_user_interface type UserInterfaceTechniques.
- Voice_user_interface comment "A voice–user interface (VUI) makes human interaction with computers possible through a voice/speech platform in order to initiate an automated service or process.A VUI is the interface to any speech application. Controlling a machine by simply talking to it was science fiction only a short time ago. Until recently, this area was considered to be artificial intelligence.".
- Voice_user_interface label "Interfaz mediante voz del usuario".
- Voice_user_interface label "Stimmliche Benutzerschnittstelle".
- Voice_user_interface label "Voice user interface".
- Voice_user_interface sameAs Stimmliche_Benutzerschnittstelle.
- Voice_user_interface sameAs Interfaz_mediante_voz_del_usuario.
- Voice_user_interface sameAs m.06q0h3.
- Voice_user_interface sameAs Q2350070.
- Voice_user_interface sameAs Q2350070.
- Voice_user_interface sameAs Voice_user_interface.
- Voice_user_interface wasDerivedFrom Voice_user_interface?oldid=544051753.
- Voice_user_interface isPrimaryTopicOf Voice_user_interface.