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Matches in Harvard for { ?s ?p Introduction -- What is program evaluation? -- Evaluation, program, evaluative research -- Continuous versus one-shot evaluation -- "Hip-pocket" and formal evaluation -- Policy research -- Applied research -- Decision-oriented research -- Social audits -- Action research -- Operations research -- Discipline-related research -- Basic research -- "Front-line" evaluation -- Utilization review -- Continuous Monitoring -- Quality control -- Evaluation designs and methodologies: how to do evaluation -- Theory -- Selecting a model -- Selecting a design -- Experimental designs -- Quasi-experimental designs -- Comparative designs -- Bargain basement designs -- Evaluation criteria -- Data sources and data-gathering techniques -- Validity and reliability -- Emerging approaches to evaluation -- Emerging goal attainment models -- Management systems -- Other models -- Concluding remarks -- Problems and pitfalls -- The process of evaluation -- Execution of the research phase -- Communication of the results -- Implementation of evaluation findings -- Mutable truths -- Guidelines for evaluation -- Some concluding remarks -- Evaluation and management -- The organizational placement of evaluation -- The program matrix, program evaluation, and systems -- Evaluation as a management function -- Summary -- Quo vadis? -- The routinization of evaluation -- Two problems -- From data to information to automation -- From automation to accountability and integration -- Some notes of caution -- The future.. }

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