Matches in DBpedia 2014 for { ?s ?p The Business Process Framework (eTOM), published by the TM Forum, defines a model for the telecommunications industry. The model describes business processes required by a service provider and defines key elements and how they interact.The Information Technology Infrastructure Library (ITIL) is an analogous standard or framework for best practices in information technology. Both of these frameworks are part of Total Quality Management, in which industries have, since 1950, formalized their business processes and metrics in search of higher quality, fewer defects, and greater efficiency. ISO 9000 is another of these "process and results improvement" standards, but it is far more generic than either Business Process Framework or ITIL. Business Process Framework has been adopted by the ITU-T as a Recommendation and published in the M.3050.x series.. }
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- Enhanced_Telecom_Operations_Map abstract "The Business Process Framework (eTOM), published by the TM Forum, defines a model for the telecommunications industry. The model describes business processes required by a service provider and defines key elements and how they interact.The Information Technology Infrastructure Library (ITIL) is an analogous standard or framework for best practices in information technology. Both of these frameworks are part of Total Quality Management, in which industries have, since 1950, formalized their business processes and metrics in search of higher quality, fewer defects, and greater efficiency. ISO 9000 is another of these "process and results improvement" standards, but it is far more generic than either Business Process Framework or ITIL. Business Process Framework has been adopted by the ITU-T as a Recommendation and published in the M.3050.x series.".