Matches in Harvard for { <http://id.lib.harvard.edu/aleph/001957711/catalog> ?p ?o. }
Showing items 1 to 29 of
29
with 100 items per page.
- catalog contributor b2818959.
- catalog contributor b2818960.
- catalog contributor b2818961.
- catalog created "c1990.".
- catalog date "1990".
- catalog date "c1990.".
- catalog dateCopyrighted "c1990.".
- catalog description "Includes bibliographical references.".
- catalog description "Linking quality processes to international leadership / Armand V. Feigenbaum -- TQC in Japan / Hideki Kaihatsu -- Total quality in the European environment / P. Anne van't Haaff -- What we need is an American total quality renaissance / James K. Bakken -- Leadership and total quality / James R. Houghton -- Linking quality to the business strategy / Edward J. Kane -- Process quality is the driver of corporate competitiveness / Laszlo J. Papay -- Competitive benchmarking : Xerox's powerful quality tool / Robert C. Camp -- A nuts and bolts approach to quality management / Mike Cordry -- Maytag's repairman is still lonely after all these years / Daniel J. Krumm -- Measuring bottom-line impact of customer satisfaction / Maryanne E. Rasmussen -- The added value of the customer-provider partnership / Aleta Holub -- Blending the best of the East with the best of the West / A. William Wiggenhorn -- Quality's cultural foundation / George Gourlay -- An examiner's bird's-eye view / Raymond Wachniak -- And the winner is-- / James A. Fici.".
- catalog extent "xiv, 90 p. :".
- catalog hasFormat "Making total quality happen.".
- catalog identifier "0823703827".
- catalog isFormatOf "Making total quality happen.".
- catalog isPartOf "Conference Board report ; no. 937.".
- catalog isPartOf "Research report ; no. 937".
- catalog issued "1990".
- catalog issued "c1990.".
- catalog language "eng".
- catalog publisher "New York, N.Y. : Conference Board,".
- catalog relation "Making total quality happen.".
- catalog subject "HD62.15 .M35 1990".
- catalog subject "Industrial management.".
- catalog subject "Quality control.".
- catalog subject "Quality of products.".
- catalog subject "TS156 .M25 1990".
- catalog subject "Total quality management.".
- catalog tableOfContents "Linking quality processes to international leadership / Armand V. Feigenbaum -- TQC in Japan / Hideki Kaihatsu -- Total quality in the European environment / P. Anne van't Haaff -- What we need is an American total quality renaissance / James K. Bakken -- Leadership and total quality / James R. Houghton -- Linking quality to the business strategy / Edward J. Kane -- Process quality is the driver of corporate competitiveness / Laszlo J. Papay -- Competitive benchmarking : Xerox's powerful quality tool / Robert C. Camp -- A nuts and bolts approach to quality management / Mike Cordry -- Maytag's repairman is still lonely after all these years / Daniel J. Krumm -- Measuring bottom-line impact of customer satisfaction / Maryanne E. Rasmussen -- The added value of the customer-provider partnership / Aleta Holub -- Blending the best of the East with the best of the West / A. William Wiggenhorn -- Quality's cultural foundation / George Gourlay -- An examiner's bird's-eye view / Raymond Wachniak -- And the winner is-- / James A. Fici.".
- catalog title "Making total quality happen / edited by Frank Caropreso ; conference program director, Lawrence Schein.".
- catalog type "text".