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- catalog contributor b5431032.
- catalog created "c1992.".
- catalog date "1992".
- catalog date "c1992.".
- catalog dateCopyrighted "c1992.".
- catalog extent "215 p. ;".
- catalog hasFormat "Customer satisfaction, focus on the customer.".
- catalog identifier "0877572259".
- catalog isFormatOf "Customer satisfaction, focus on the customer.".
- catalog isPartOf "Proceedings series (American Marketing Association)".
- catalog isPartOf "Proceedings series / American Marketing Association".
- catalog isPartOf "Worth repeating series".
- catalog issued "1992".
- catalog issued "c1992.".
- catalog language "eng".
- catalog publisher "Chicago : American Marketing Association,".
- catalog relation "Customer satisfaction, focus on the customer.".
- catalog spatial "United States".
- catalog subject "658.8/12 20".
- catalog subject "Consumer satisfaction United States Congresses.".
- catalog subject "Customer relations United States Congresses.".
- catalog subject "Customer services United States Congresses.".
- catalog subject "HF5415.3 .C687 1992".
- catalog title "Customer satisfaction, focus on the customer : Second Congress on Customer Satisfaction, May 17-20, 1992, Lake Buena Vista, Florida.".
- catalog type "Conference proceedings. fast".
- catalog type "text".