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- catalog alternative "Baxter approach.".
- catalog contributor b6117273.
- catalog contributor b6117274.
- catalog created "c1993.".
- catalog date "1993".
- catalog date "c1993.".
- catalog dateCopyrighted "c1993.".
- catalog description "Includes bibliographical references (p. 221-224) and index.".
- catalog extent "xii, 233 p. :".
- catalog hasFormat "Customer retention through quality leadership.".
- catalog identifier "0873891678 (alk. paper)".
- catalog isFormatOf "Customer retention through quality leadership.".
- catalog issued "1993".
- catalog issued "c1993.".
- catalog language "eng".
- catalog publisher "Milwaukee, Wis. : ASQC Quality Press,".
- catalog relation "Customer retention through quality leadership.".
- catalog spatial "United States".
- catalog subject "658.8/12 20".
- catalog subject "Baxter Healthcare Corp.".
- catalog subject "Consumer satisfaction United States Case studies.".
- catalog subject "Customer relations United States Case studies.".
- catalog subject "Customer services Quality control Case studies.".
- catalog subject "HF5415.33.U6 A85 1993".
- catalog subject "Quality of products United States Case studies.".
- catalog title "Baxter approach.".
- catalog title "Customer retention through quality leadership : the Baxter approach / Deborah G. Fliehman, David D. Auld.".
- catalog type "Case studies. fast".
- catalog type "text".