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- catalog contributor b7813031.
- catalog contributor b7813032.
- catalog created "c1994.".
- catalog date "1994".
- catalog date "c1994.".
- catalog dateCopyrighted "c1994.".
- catalog description "Includes bibliographical references (p. 169-170) and index.".
- catalog extent "xii, 180 p. :".
- catalog isPartOf "Executive breakthrough series".
- catalog issued "1994".
- catalog issued "c1994.".
- catalog language "eng".
- catalog publisher "Essex Junction, VT : Omneo̲".
- catalog subject "658.8/12 20".
- catalog subject "Consumer satisfaction.".
- catalog subject "Creative ability in business.".
- catalog subject "Customer services Management.".
- catalog subject "HF5415.5 .B368 1994".
- catalog subject "Organizational effectiveness.".
- catalog subject "Quality function deployment.".
- catalog title "The innovation edge : creating strategic breakthroughs using the voice of the customer / William Barnard and Thomas F. Wallace.".
- catalog type "text".