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- catalog abstract "A common complaint about agencies which provide social services or cash benefits is the lack of integration in their work. The mass media regularly bring stories about people who are claimed to be victims of defective coordination. Politicians and top-level administrators repeatedly stress the need for improved coordination. Yet, coordination problems continue to emerge at the level of service delivery. This organisational study of welfare bureaucracy raises two questions: Why do problems of integration reappear despite the officials' mandates and the goals of agencies? How are such problems related to basic traits of welfare bureaucracies? The book is concerned with issues of integration both within and between organisations. It is based on fieldwork in Norway and Scotland. In Norway national insurance offices and social services departments were studied. For purposes of comparison, the book also deals, more briefly, with the relationships between social security offices and social work area offices in Scotland.".
- catalog contributor b7980897.
- catalog coverage "Norway Social policy.".
- catalog coverage "Scotland Social policy.".
- catalog created "c1994.".
- catalog date "1994".
- catalog date "c1994.".
- catalog dateCopyrighted "c1994.".
- catalog description "A common complaint about agencies which provide social services or cash benefits is the lack of integration in their work. The mass media regularly bring stories about people who are claimed to be victims of defective coordination. Politicians and top-level administrators repeatedly stress the need for improved coordination. Yet, coordination problems continue to emerge at the level of service delivery.".
- catalog description "Includes bibliographical references (p. [283]-303) and index.".
- catalog description "This organisational study of welfare bureaucracy raises two questions: Why do problems of integration reappear despite the officials' mandates and the goals of agencies? How are such problems related to basic traits of welfare bureaucracies? The book is concerned with issues of integration both within and between organisations. It is based on fieldwork in Norway and Scotland. In Norway national insurance offices and social services departments were studied. For purposes of comparison, the book also deals, more briefly, with the relationships between social security offices and social work area offices in Scotland.".
- catalog description "pt. I. An Approach to Integration in Welfare Bureaucracy. 1. The Problem of Integration. 2. Design and Methods of Data Collection -- pt. II. Institutional and Organisational Design in Social Policy. 3. Social Policy and Integration: The Case of Norway. 4. The Symbolic Meaning of Integration -- pt. III. Inside Welfare Bureaucracy. 5. Weighing Individual Tasks: Processing Cases or Assisting People? 6. Discretion in Case Assessment: Exercised or Evaded? 7. Acting on Ambivalence: Seeking Mobility or Shelter? 8. Consultation and Avoidance: Relations Between Members of Subunits.".
- catalog extent "xii, 308 p. ;".
- catalog identifier "8200219216".
- catalog isPartOf "Scandinavian library".
- catalog issued "1994".
- catalog issued "c1994.".
- catalog language "eng".
- catalog publisher "Oslo : Scandinavian University Press ; Oxford ; New York : Oxford University Press,".
- catalog spatial "Norway Social policy.".
- catalog spatial "Norway.".
- catalog spatial "Scotland Social policy.".
- catalog spatial "Scotland.".
- catalog subject "HV333 .H85 1994".
- catalog subject "Public welfare Norway.".
- catalog subject "Public welfare Scotland.".
- catalog tableOfContents "pt. I. An Approach to Integration in Welfare Bureaucracy. 1. The Problem of Integration. 2. Design and Methods of Data Collection -- pt. II. Institutional and Organisational Design in Social Policy. 3. Social Policy and Integration: The Case of Norway. 4. The Symbolic Meaning of Integration -- pt. III. Inside Welfare Bureaucracy. 5. Weighing Individual Tasks: Processing Cases or Assisting People? 6. Discretion in Case Assessment: Exercised or Evaded? 7. Acting on Ambivalence: Seeking Mobility or Shelter? 8. Consultation and Avoidance: Relations Between Members of Subunits.".
- catalog title "Divided against itself : a study of integration in welfare bureaucracy / Bjørn Hvinden ; preface by Michael Hill.".
- catalog type "text".