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- catalog contributor b10319118.
- catalog contributor b10319119.
- catalog contributor b10319120.
- catalog created "c1995.".
- catalog date "1995".
- catalog date "c1995.".
- catalog dateCopyrighted "c1995.".
- catalog description "Includes bibliographical references.".
- catalog extent "30 p. :".
- catalog hasFormat "Leveraging frontline capability.".
- catalog identifier "0823705668".
- catalog isFormatOf "Leveraging frontline capability.".
- catalog isPartOf "Conference Board report ; no. 1121-95-CH.".
- catalog isPartOf "Report / The Conference Board ; no. 1121-95-CH".
- catalog issued "1995".
- catalog issued "c1995.".
- catalog language "eng".
- catalog publisher "New York, NY : Conference Board,".
- catalog relation "Leveraging frontline capability.".
- catalog subject "Customer services Congresses.".
- catalog subject "HF5415.5 .L48 1995".
- catalog title "Leveraging frontline capability : a conference report / [edited by Stephen J. Garone].".
- catalog type "Conference proceedings. fast".
- catalog type "text".