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- catalog abstract ""Transform your organization. Learn to inspire the critical shared sense of urgency that is key to effective and successful innovation with acclaimed quality management gurus Ellen Gaucher and Richard Coffey as your guides. Drawing on analysis of the most current research and highlighting instructive case examples, Gaucher and Coffey will show you how to enhance organizational readiness and stimulate innovation beyond evolutionary incremental upgrades to achieve revolutionary breakthrough-level improvement in organizational performance."--Jacket.".
- catalog contributor b11684088.
- catalog contributor b11684089.
- catalog created "c2000.".
- catalog date "2000".
- catalog date "c2000.".
- catalog dateCopyrighted "c2000.".
- catalog description ""Transform your organization. Learn to inspire the critical shared sense of urgency that is key to effective and successful innovation with acclaimed quality management gurus Ellen Gaucher and Richard Coffey as your guides. Drawing on analysis of the most current research and highlighting instructive case examples, Gaucher and Coffey will show you how to enhance organizational readiness and stimulate innovation beyond evolutionary incremental upgrades to achieve revolutionary breakthrough-level improvement in organizational performance."--Jacket.".
- catalog description "1. Health Care's New Sense of Urgency -- 2. The Relationship Between Business Excellence and Breakthrough Performance -- 3. Creating a Climate for Breakthrough Performance -- 4. The Characteristics of Breakthrough Performance -- 5. How Health Care Leaders Create Breakthrough Performance -- 6. Sharpening Your Customer Focus -- 7. Aligning the Organization for Action -- 8. Team Culture for Breakthrough Performance -- 9. Involving the Individual -- 10. Seven Indispensable Tools for Breakthrough -- 11. The Baldrige Criteria: Your Secret Weapon -- 12. Conclusion.".
- catalog description "Includes bibliographical references and index.".
- catalog extent "xxiii, 321 p. :".
- catalog identifier "0787952311 (alk. paper)".
- catalog issued "2000".
- catalog issued "c2000.".
- catalog language "eng".
- catalog publisher "San Francisco : Jossey-Bass Publishers,".
- catalog subject "2001 C-306".
- catalog subject "362.1/068 21".
- catalog subject "Delivery of Health Care standards.".
- catalog subject "Health Maintenance Organizations.".
- catalog subject "Health maintenance organizations.".
- catalog subject "Medical care Quality control.".
- catalog subject "Organizational Innovation.".
- catalog subject "Quality of Health Care organization & administration.".
- catalog subject "RA413 .M295 2000".
- catalog subject "W 84 AA1 M354b 2000".
- catalog tableOfContents "1. Health Care's New Sense of Urgency -- 2. The Relationship Between Business Excellence and Breakthrough Performance -- 3. Creating a Climate for Breakthrough Performance -- 4. The Characteristics of Breakthrough Performance -- 5. How Health Care Leaders Create Breakthrough Performance -- 6. Sharpening Your Customer Focus -- 7. Aligning the Organization for Action -- 8. Team Culture for Breakthrough Performance -- 9. Involving the Individual -- 10. Seven Indispensable Tools for Breakthrough -- 11. The Baldrige Criteria: Your Secret Weapon -- 12. Conclusion.".
- catalog title "Breakthrough performance : accelerating the transformation of health care organizations / Ellen J. Gaucher, Richard J. Coffey.".
- catalog type "text".