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- catalog contributor b12159683.
- catalog contributor b12159684.
- catalog contributor b12159685.
- catalog contributor b12159686.
- catalog created "c2001.".
- catalog date "2001".
- catalog date "c2001.".
- catalog dateCopyrighted "c2001.".
- catalog description "Includes bibliographical references (p. 707-727) and index.".
- catalog description "The evolution of the customer satisfaction concept -- Survival in a rapidly changing world -- Developing a unique organizational capability -- Change in the work concept -- Evolution of customer focus and its challenges -- Improvement as a problem-solving process -- Process discovery and management -- Process control and variation -- Reactive improvement and the 7 steps method -- Management diagnosis of the 7 steps of reactive improvement -- Process management mobilization case study : Teradyne -- Planning projects or tasks -- Proactive improvement -- Applying proactive improvement to develop new products -- Engagement and alignment of organization members -- Coordinating behavior -- Leading change -- Self-development -- Teamwork skill -- Initiation strategies -- Infrastructure for mobilization -- Phase-in -- U.S. focused strategies for phase-in -- Hoshin management -- Leading process improvement -- Further case studies in mobilization -- The practice of breakthrough -- Networking and societal diffusion : regional and national networking -- Ongoing integration of methods.".
- catalog extent "xxvi, 758 p. :".
- catalog hasFormat "Four practical revolutions in management.".
- catalog identifier "1563272172".
- catalog identifier "1563272318".
- catalog isFormatOf "Four practical revolutions in management.".
- catalog issued "2001".
- catalog issued "c2001.".
- catalog language "eng".
- catalog publisher "Portland, Or. : Productivity Press ; Cambridge, Mass. : Center for Quality of Management,".
- catalog relation "Four practical revolutions in management.".
- catalog subject "658.4/013 21".
- catalog subject "HD62.15 .S55 2001".
- catalog subject "Organizational change Case studies.".
- catalog subject "Organizational change.".
- catalog subject "Total quality management Case studies.".
- catalog subject "Total quality management.".
- catalog tableOfContents "The evolution of the customer satisfaction concept -- Survival in a rapidly changing world -- Developing a unique organizational capability -- Change in the work concept -- Evolution of customer focus and its challenges -- Improvement as a problem-solving process -- Process discovery and management -- Process control and variation -- Reactive improvement and the 7 steps method -- Management diagnosis of the 7 steps of reactive improvement -- Process management mobilization case study : Teradyne -- Planning projects or tasks -- Proactive improvement -- Applying proactive improvement to develop new products -- Engagement and alignment of organization members -- Coordinating behavior -- Leading change -- Self-development -- Teamwork skill -- Initiation strategies -- Infrastructure for mobilization -- Phase-in -- U.S. focused strategies for phase-in -- Hoshin management -- Leading process improvement -- Further case studies in mobilization -- The practice of breakthrough -- Networking and societal diffusion : regional and national networking -- Ongoing integration of methods.".
- catalog title "Four practical revolutions in management : systems for creating unique organizational capability / Shōji Shiba, David Walden ; with contributions by Alan Graham, John Petrolini, and many others.".
- catalog type "Case studies. fast".
- catalog type "text".