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- catalog contributor b12964833.
- catalog created "c1999.".
- catalog date "1999".
- catalog date "c1999.".
- catalog dateCopyrighted "c1999.".
- catalog description "Includes bibliographical references (p. 101).".
- catalog extent "vi, 102 p. :".
- catalog identifier "0915910470".
- catalog issued "1999".
- catalog issued "c1999.".
- catalog language "eng".
- catalog publisher "New York, NY : Customer Service Group,".
- catalog subject "658.8/12 21".
- catalog subject "Consumer satisfaction Evaluation.".
- catalog subject "HF5415.335 .S64 1999".
- catalog subject "Questionnaires.".
- catalog subject "Sampling (Statistics)".
- catalog title "Guide to customer surveys : sample questionnaires and detailed guidelines for creating effective surveys / Trevor M. Spunt.".
- catalog type "text".