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- catalog abstract ""In Tracing Genres through Organizations, Clay Spinuzzi examines the everyday improvisations by workers who deal with designed informationa and shows how understanding this impromptu creation can improve information design. He argues that the traditional user-centered approach to design does not take into consideration the unofficial genres that spring up as workers write notes, jot down ideas, and read aloud from an officially designed text. These often ephemeral innovations in information design are vital components in a genre ecology (the complex of artifacts mediating a given activity). When these innovations are recognized for what they are, they can be traced and their evolution as solutions to recurrent design problems can be studied. Spinuzzi proposes a sociocultural method for studying these improvised innovations that draws on genre theory (which provides the unit of analysis, the genre) and activity theory (which provides a theory of mediation and a way to study the different levels of activity in an organization). ... Spinuzzi argues that ... inspired improvisations by workers can tell us a great deal about how designed information fails or succeeds in meeting workers' needs. He concludes by considering how the insights reached in studying genre innovation can guide information design itself"--Jacket.".
- catalog contributor b13051239.
- catalog created "c2003.".
- catalog date "2003".
- catalog date "c2003.".
- catalog dateCopyrighted "c2003.".
- catalog description ""In Tracing Genres through Organizations, Clay Spinuzzi examines the everyday improvisations by workers who deal with designed informationa and shows how understanding this impromptu creation can improve information design. He argues that the traditional user-centered approach to design does not take into consideration the unofficial genres that spring up as workers write notes, jot down ideas, and read aloud from an officially designed text. These often ephemeral innovations in information design are vital components in a genre ecology (the complex of artifacts mediating a given activity).".
- catalog description "Includes bibliographical references (p. [229]-240) and index.".
- catalog description "Tyrants, heroes, and victims in information design -- "Writers, writers everywhere": positioning the user in technical communication. Fieldwork-to-formalization methods: observing workers, modeling behavior. Official and unofficial solutions. Integrating research scope -- Problem of unintegrated scope. From artifacts to genres. From genres to genre ecologies. From genre ecologies to genre tracing. Tracing genres across developmental eras: The ALAS Activity System -- Studying genre ecologies in cultural-historical terms. Overview of the ALAS Activity System. Before 1974: preautomation accident location and analysis. 1974: mainframe-ALAS (IBM 3090 Mainframe). 1989: PC-ALAS (DOS). 1996: GIS-ALAS (Windows).".
- catalog description "When these innovations are recognized for what they are, they can be traced and their evolution as solutions to recurrent design problems can be studied. Spinuzzi proposes a sociocultural method for studying these improvised innovations that draws on genre theory (which provides the unit of analysis, the genre) and activity theory (which provides a theory of mediation and a way to study the different levels of activity in an organization). ... Spinuzzi argues that ... inspired improvisations by workers can tell us a great deal about how designed information fails or succeeds in meeting workers' needs. He concludes by considering how the insights reached in studying genre innovation can guide information design itself"--Jacket.".
- catalog extent "xi, 246 p. :".
- catalog identifier "0262194910 (hc. : alk. paper)".
- catalog isPartOf "Acting with technology".
- catalog issued "2003".
- catalog issued "c2003.".
- catalog language "eng".
- catalog publisher "Cambridge, Mass. : MIT Press,".
- catalog subject "303.48/33 21".
- catalog subject "HC79.I55 S675 2003".
- catalog subject "Information technology Case studies.".
- catalog subject "Organization Case studies.".
- catalog tableOfContents "Tyrants, heroes, and victims in information design -- "Writers, writers everywhere": positioning the user in technical communication. Fieldwork-to-formalization methods: observing workers, modeling behavior. Official and unofficial solutions. Integrating research scope -- Problem of unintegrated scope. From artifacts to genres. From genres to genre ecologies. From genre ecologies to genre tracing. Tracing genres across developmental eras: The ALAS Activity System -- Studying genre ecologies in cultural-historical terms. Overview of the ALAS Activity System. Before 1974: preautomation accident location and analysis. 1974: mainframe-ALAS (IBM 3090 Mainframe). 1989: PC-ALAS (DOS). 1996: GIS-ALAS (Windows).".
- catalog title "Tracing genres through organizations : a sociocultural approach to information design / Clay Spinuzzi.".
- catalog type "Case studies. fast".
- catalog type "text".