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- 00047913 contributor B41004.
- 00047913 created "c2000.".
- 00047913 date "2000".
- 00047913 date "c2000.".
- 00047913 dateCopyrighted "c2000.".
- 00047913 description "Includes bibliographical references (p. [432]-456) and index.".
- 00047913 extent "xxi, 480 p. :".
- 00047913 identifier "0130889849".
- 00047913 issued "2000".
- 00047913 issued "c2000.".
- 00047913 language "eng".
- 00047913 publisher "Upper Saddle River, NJ : Prentice Hall PTR,".
- 00047913 subject "658.8/12 21".
- 00047913 subject "Customer relations.".
- 00047913 subject "HF5415.5 .S95 2000".
- 00047913 title "Accelerating customer relationships : using CRM and relationship technologies / Ronald S. Swift.".
- 00047913 type "text".