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- 00048533 contributor B41706.
- 00048533 contributor B41707.
- 00048533 created "c2001.".
- 00048533 date "2001".
- 00048533 date "c2001.".
- 00048533 dateCopyrighted "c2001.".
- 00048533 description "Includes bibliographical references (p. 419-422) and index.".
- 00048533 extent "xxviii, 437 p. :".
- 00048533 identifier "0201710064 (pbk.)".
- 00048533 isPartOf "Addison-Wesley information technology series".
- 00048533 issued "2001".
- 00048533 issued "c2001.".
- 00048533 language "eng".
- 00048533 publisher "Boston : Addison-Wesley,".
- 00048533 subject "658.8/12 21".
- 00048533 subject "Customer relations.".
- 00048533 subject "Electronic commerce.".
- 00048533 subject "HF5548.32 .C73 2001".
- 00048533 title "e-Business readiness : a customer-focused framework / James Craig, Dawn Jutla.".
- 00048533 type "text".