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- 2001035072 contributor B8938316.
- 2001035072 contributor B8938317.
- 2001035072 created "c2002.".
- 2001035072 date "2002".
- 2001035072 date "c2002.".
- 2001035072 dateCopyrighted "c2002.".
- 2001035072 description "Includes bibliographical references and index.".
- 2001035072 extent "xix, 436 p. :".
- 2001035072 identifier "0130404675".
- 2001035072 issued "2002".
- 2001035072 issued "c2002.".
- 2001035072 language "eng".
- 2001035072 publisher "Upper Saddle River, N.J. : Prentice Hall,".
- 2001035072 spatial "United States".
- 2001035072 subject "658.8 21".
- 2001035072 subject "HD9981.5 .L68 2002".
- 2001035072 subject "Service industries United States Management.".
- 2001035072 subject "Service industries United States Marketing.".
- 2001035072 title "Principles of service marketing and management / Christopher Lovelock, Lauren Wright.".
- 2001035072 type "text".