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- 2002023283 contributor B9216296.
- 2002023283 created "c2002.".
- 2002023283 date "2002".
- 2002023283 date "c2002.".
- 2002023283 dateCopyrighted "c2002.".
- 2002023283 description "Includes bibliographical references and index.".
- 2002023283 extent "xv, 240 p. :".
- 2002023283 identifier "1567931898 (pbk. : alk. paper)".
- 2002023283 isPartOf "ACHE management series".
- 2002023283 isPartOf "Management series (Ann Arbor, Mich.)".
- 2002023283 issued "2002".
- 2002023283 issued "c2002.".
- 2002023283 language "eng".
- 2002023283 publisher "Chicago, Ill. : Health Administration Press,".
- 2002023283 subject "362.1/068 21".
- 2002023283 subject "Medical care Quality control.".
- 2002023283 subject "Patient satisfaction.".
- 2002023283 subject "Physician and patient.".
- 2002023283 subject "R727.3 .P725 2002".
- 2002023283 title "Patient satisfaction : defining, measuring, and improving the experience of care / Irwin Press.".
- 2002023283 type "text".