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- 2002029380 contributor B9222933.
- 2002029380 contributor B9222934.
- 2002029380 created "c2003.".
- 2002029380 date "2003".
- 2002029380 date "c2003.".
- 2002029380 dateCopyrighted "c2003.".
- 2002029380 description "Includes bibliographical references and index.".
- 2002029380 extent "xv, 232 p. ;".
- 2002029380 identifier "1555704506 (alk. paper)".
- 2002029380 issued "2003".
- 2002029380 issued "c2003.".
- 2002029380 language "eng".
- 2002029380 publisher "New York : Neal-Schuman Publishers,".
- 2002029380 spatial "United States".
- 2002029380 subject "025.5/24 21".
- 2002029380 subject "Electronic reference services (Libraries) United States Case studies.".
- 2002029380 subject "Electronic reference services (Libraries) United States Evaluation.".
- 2002029380 subject "Electronic reference services (Libraries) United States Management.".
- 2002029380 subject "Z711.45 .V57 2003".
- 2002029380 title "Implementing digital reference services : setting standards and making it real / edited by R. David Lankes ... [et al.].".
- 2002029380 type "text".