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- 2002067237 contributor B9237207.
- 2002067237 created "c2002.".
- 2002067237 date "2002".
- 2002067237 date "c2002.".
- 2002067237 dateCopyrighted "c2002.".
- 2002067237 description "Includes bibliographical references (p. 187-200) and index.".
- 2002067237 extent "xvii, 217 p. :".
- 2002067237 identifier "155558263X (pbk. : alk. paper)".
- 2002067237 identifier 2002067237.html.
- 2002067237 identifier 2002067237.html.
- 2002067237 issued "2002".
- 2002067237 issued "c2002.".
- 2002067237 language "eng".
- 2002067237 publisher "Amsterdam ; Boston : Digital Press,".
- 2002067237 subject "658.8/12 21".
- 2002067237 subject "Customer relations Management.".
- 2002067237 subject "HF5415.5 .P43 2002".
- 2002067237 title "CRM : redefining customer relationship management / Jeffrey Peel.".
- 2002067237 type "text".