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- 2002070895 contributor B9241246.
- 2002070895 contributor B9241247.
- 2002070895 created "c2003.".
- 2002070895 date "2003".
- 2002070895 date "c2003.".
- 2002070895 dateCopyrighted "c2003.".
- 2002070895 description "Includes bibliographical references (p. 379-384) and index.".
- 2002070895 extent "vii, 399 p. :".
- 2002070895 identifier "0324178719 (pbk.)".
- 2002070895 issued "2003".
- 2002070895 issued "c2003.".
- 2002070895 language "eng".
- 2002070895 publisher "Mason, OH : Thomson/South-Western,".
- 2002070895 subject "658.4/013 21".
- 2002070895 subject "HD62.15 .D4 2003".
- 2002070895 subject "Total quality management.".
- 2002070895 title "Total quality : management, organization, and strategy / James R. Evans, James W. Dean, Jr.".
- 2002070895 type "text".