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- 2002109442 contributor B9255661.
- 2002109442 contributor B9255662.
- 2002109442 created "c2004.".
- 2002109442 date "2004".
- 2002109442 date "c2004.".
- 2002109442 dateCopyrighted "c2004.".
- 2002109442 description "Includes bibliographical references and indexes.".
- 2002109442 extent "xxiv, 275 p. :".
- 2002109442 identifier "0618312846 (pbk.)".
- 2002109442 issued "2004".
- 2002109442 issued "c2004.".
- 2002109442 language "eng".
- 2002109442 publisher "Boston : Houghton Mifflin,".
- 2002109442 subject "658.8 22".
- 2002109442 subject "HD9980.5 .F544 2004".
- 2002109442 subject "Service industries Management.".
- 2002109442 subject "Service industries Marketing.".
- 2002109442 title "Interactive services marketing / Raymond P. Fisk, Stephen J. Grove, Joby John.".
- 2002109442 type "text".