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- 2002151918 alternative "Operational excellence".
- 2002151918 contributor B9263407.
- 2002151918 created "c2003.".
- 2002151918 date "2003".
- 2002151918 date "c2003.".
- 2002151918 dateCopyrighted "c2003.".
- 2002151918 description "Includes bibliographical references (p. 103).".
- 2002151918 description "The lay of the land -- Where do we start? -- The automotive service industry wheel -- Service management spokes -- Parts management spokes -- Office management spokes -- Keeping the rubber on the road.".
- 2002151918 extent "x, 103 p. :".
- 2002151918 identifier "1401826598".
- 2002151918 identifier 2002151918-b.html.
- 2002151918 identifier 2002151918-d.html.
- 2002151918 identifier 2002151918-t.html.
- 2002151918 issued "2003".
- 2002151918 issued "c2003.".
- 2002151918 language "eng".
- 2002151918 publisher "Clifton Park, NY : Thomson/Delmar Learning,".
- 2002151918 subject "629.28/6/068 21".
- 2002151918 subject "Motor vehicles Maintenance and repair Quality control.".
- 2002151918 subject "Organizational effectiveness.".
- 2002151918 subject "Service stations Management.".
- 2002151918 subject "TL153 .S36 2003".
- 2002151918 tableOfContents "The lay of the land -- Where do we start? -- The automotive service industry wheel -- Service management spokes -- Parts management spokes -- Office management spokes -- Keeping the rubber on the road.".
- 2002151918 title "Automotive service management series. Operational excellence / Mitch Schneider.".
- 2002151918 title "Operational excellence".
- 2002151918 type "text".