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- 2002155171 contributor B9267107.
- 2002155171 created "c2003.".
- 2002155171 date "2003".
- 2002155171 date "c2003.".
- 2002155171 dateCopyrighted "c2003.".
- 2002155171 extent "xvi, 168 p. :".
- 2002155171 identifier "079316799X".
- 2002155171 identifier 2002155171-d.html.
- 2002155171 identifier 2002155171-b.html.
- 2002155171 issued "2003".
- 2002155171 issued "c2003.".
- 2002155171 language "eng".
- 2002155171 publisher "Chicago : Dearborn Trade,".
- 2002155171 subject "659.1 21".
- 2002155171 subject "Advertising.".
- 2002155171 subject "HF5823 .S69 2003".
- 2002155171 title "The art of client service / Robert Solomon.".
- 2002155171 type "text".