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- 2002283665 alternative "Customer support".
- 2002283665 contributor B9282515.
- 2002283665 contributor B9282516.
- 2002283665 created "c2002.".
- 2002283665 date "2002".
- 2002283665 date "c2002.".
- 2002283665 dateCopyrighted "c2002.".
- 2002283665 description "Includes bibliographical references (p. 267-268).".
- 2002283665 extent "272 p. :".
- 2002283665 identifier "1578200970".
- 2002283665 identifier 2002283665-d.html.
- 2002283665 identifier 2002283665-b.html.
- 2002283665 issued "2002".
- 2002283665 issued "c2002.".
- 2002283665 language "eng".
- 2002283665 publisher "New York : CMP Books ; Berkeley, Calif. : distributed to the book trade in the U.S. and Canada by Publishers Group West,".
- 2002283665 subject "658.8/12 21".
- 2002283665 subject "Customer relations Management.".
- 2002283665 subject "Customer relations Technological innovations.".
- 2002283665 subject "Customer relations.".
- 2002283665 subject "Customer services Management.".
- 2002283665 subject "Customer services.".
- 2002283665 subject "HF5415.5 .F57 2002".
- 2002283665 title "Customer support".
- 2002283665 title "The complete guide to customer support : [how to turn technical assistance into a profitable relationship / Joe Fleischer & Brendan Read].".
- 2002283665 type "text".