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- 2003003616 contributor B9500910.
- 2003003616 created "2003.".
- 2003003616 date "2003".
- 2003003616 date "2003.".
- 2003003616 dateCopyrighted "2003.".
- 2003003616 description "Includes bibliographical references (p. 157-176) and index.".
- 2003003616 description "Reference the first 100 years -- Getting started : designing virtual reference systems -- Managing virtual reference services -- Marketing virtual reference services -- Where do we go from here?".
- 2003003616 extent "viii, 182 p. ;".
- 2003003616 identifier "0838908500 (alk. paper)".
- 2003003616 issued "2003".
- 2003003616 issued "2003.".
- 2003003616 language "eng".
- 2003003616 publisher "Chicago : American Library Association,".
- 2003003616 subject "025.5/24 21".
- 2003003616 subject "Electronic reference services (Libraries)".
- 2003003616 subject "Internet in library reference services.".
- 2003003616 subject "Z711.45 .C64 2003".
- 2003003616 tableOfContents "Reference the first 100 years -- Getting started : designing virtual reference systems -- Managing virtual reference services -- Marketing virtual reference services -- Where do we go from here?".
- 2003003616 title "Going live : starting and running a virtual reference service / Steve Coffman ; with contributions by Michelle Fiander, Kay Henshall, and Bernie Sloan.".
- 2003003616 type "text".