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- 2003057347 contributor B9548533.
- 2003057347 created "c2003.".
- 2003057347 date "2003".
- 2003057347 date "c2003.".
- 2003057347 dateCopyrighted "c2003.".
- 2003057347 description "Includes bibliographical references.".
- 2003057347 extent "viii, 345 p. :".
- 2003057347 identifier "0761826319 (pbk. : alk. paper)".
- 2003057347 issued "2003".
- 2003057347 issued "c2003.".
- 2003057347 language "eng".
- 2003057347 publisher "Lanham, MD : University Press of America,".
- 2003057347 subject "658.8 21".
- 2003057347 subject "Consumer satisfaction.".
- 2003057347 subject "Customer services Management.".
- 2003057347 subject "HF5415.157 .D63 2003".
- 2003057347 subject "Prices.".
- 2003057347 subject "Quality of products.".
- 2003057347 subject "Value.".
- 2003057347 title "Managing customer value : essentials of product quality, customer service, and price decisions / Bill Dodds.".
- 2003057347 type "text".