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- 2003063490 contributor B9554841.
- 2003063490 contributor B9554842.
- 2003063490 created "c2004.".
- 2003063490 date "2004".
- 2003063490 date "c2004.".
- 2003063490 dateCopyrighted "c2004.".
- 2003063490 description "Includes bibliographical references (p. 227-229) and index.".
- 2003063490 extent "xvii, 237 p. :".
- 2003063490 identifier "0471477125 (cloth)".
- 2003063490 identifier 2003063490.html.
- 2003063490 identifier 2003063490.html.
- 2003063490 identifier 2003063490.html.
- 2003063490 issued "2004".
- 2003063490 issued "c2004.".
- 2003063490 language "eng".
- 2003063490 publisher "Hoboken, N.J. : Wiley,".
- 2003063490 subject "650.1/3 22".
- 2003063490 subject "Customer relations.".
- 2003063490 subject "Customer services.".
- 2003063490 subject "HF5415.5 .A3 2004".
- 2003063490 subject "Success in business.".
- 2003063490 title "The relationship edge in business : connecting with customers and colleagues when it counts / Jerry Acuff with Wally Wood.".
- 2003063490 type "text".