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- 2003428097 contributor B9689163.
- 2003428097 created "2000.".
- 2003428097 date "2000".
- 2003428097 date "2000.".
- 2003428097 dateCopyrighted "2000.".
- 2003428097 extent "xxii, 297 p. :".
- 2003428097 identifier "981042132X".
- 2003428097 issued "2000".
- 2003428097 issued "2000.".
- 2003428097 language "eng".
- 2003428097 publisher "Singapore : R. Kaufman,".
- 2003428097 subject "Customer services.".
- 2003428097 subject "HF5415.5 .K387 2000".
- 2003428097 title "Up your service! : strategies and action steps to delight your customers now! / Ron Kaufman.".
- 2003428097 type "text".