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- 2004271114 contributor B9893820.
- 2004271114 created "c2003.".
- 2004271114 date "2003".
- 2004271114 date "c2003.".
- 2004271114 dateCopyrighted "c2003.".
- 2004271114 description "Includes bibliographical references (p. 565-567) and index.".
- 2004271114 extent "x, 581 p. :".
- 2004271114 identifier "1893209377".
- 2004271114 identifier 2004271114.html.
- 2004271114 issued "2003".
- 2004271114 issued "c2003.".
- 2004271114 language "eng".
- 2004271114 publisher "Rolling Meadows, IL : Information Systems Audit and Control Foundation : PricewaterhouseCoopers,".
- 2004271114 subject "Customer relations Management.".
- 2004271114 subject "Customer services Quality control.".
- 2004271114 subject "Data protection.".
- 2004271114 subject "HF5415.5 .R597 2003".
- 2004271114 subject "Information technology Management Quality control.".
- 2004271114 subject "Management information systems Security measures.".
- 2004271114 subject "Risk management.".
- 2004271114 title "Risks of customer relationship management : a security, control, and audit approach.".
- 2004271114 type "text".