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- 2007032403 contributor B10787753.
- 2007032403 contributor B10787754.
- 2007032403 created "c2008.".
- 2007032403 date "2008".
- 2007032403 date "c2008.".
- 2007032403 dateCopyrighted "c2008.".
- 2007032403 description "Emotional labor and public service -- The disconnect between public administration theory and practice -- Governance, demanding publics, and citizen satisfaction -- I'll know it when I see it : emotional labor, verbal judo, and artful affect -- Burnout versus making a difference : the costs and benefits of emotion work -- Do human resource practices recognize emotional labor? -- Pay inequity as the penalty for emotion work -- Emotion work present and future : trends in relational occupations -- Implications for theory, research, and practice.".
- 2007032403 description "Includes bibliographical references (p. 219-230) and index.".
- 2007032403 extent "xvi, 238 p. :".
- 2007032403 identifier "0765621169 (cloth : alk. paper)".
- 2007032403 identifier "9780765621160 (cloth : alk. paper)".
- 2007032403 identifier 2007032403.html.
- 2007032403 issued "2008".
- 2007032403 issued "c2008.".
- 2007032403 language "eng".
- 2007032403 publisher "Armonk, N.Y. : M.E. Sharpe,".
- 2007032403 spatial "United States".
- 2007032403 subject "331.12/042 22".
- 2007032403 subject "HD5713.6.U54 G89 2008".
- 2007032403 subject "Public service employment United States Psychological aspects.".
- 2007032403 subject "Social workers United States Attitudes.".
- 2007032403 tableOfContents "Emotional labor and public service -- The disconnect between public administration theory and practice -- Governance, demanding publics, and citizen satisfaction -- I'll know it when I see it : emotional labor, verbal judo, and artful affect -- Burnout versus making a difference : the costs and benefits of emotion work -- Do human resource practices recognize emotional labor? -- Pay inequity as the penalty for emotion work -- Emotion work present and future : trends in relational occupations -- Implications for theory, research, and practice.".
- 2007032403 title "Emotional labor : putting the service in public service / Mary E. Guy, Meredith A. Newman, Sharon H. Mastracci.".
- 2007032403 type "text".