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- 2007407210 contributor B10930441.
- 2007407210 contributor B10930442.
- 2007407210 created "c2006.".
- 2007407210 date "2006".
- 2007407210 date "c2006.".
- 2007407210 dateCopyrighted "c2006.".
- 2007407210 description "Includes bibliographical references (p. 21-23).".
- 2007407210 extent "23 p. ;".
- 2007407210 identifier "1861941269".
- 2007407210 identifier "9781861941268".
- 2007407210 isPartOf "Decision engineering report series".
- 2007407210 issued "2006".
- 2007407210 issued "c2006.".
- 2007407210 language "eng".
- 2007407210 publisher "Cranfield, Bedfordshire, U.K. : Cranfield University,".
- 2007407210 subject "Call centers.".
- 2007407210 subject "QA76.9.S63 S52 2006".
- 2007407210 subject "Soft computing.".
- 2007407210 title "Optimising customer support in contact centres using soft computing approach / by Satya Shah, Rajkumar Roy, and Ashutosh Tiwari.".
- 2007407210 type "text".