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- 2008000918 contributor B11071769.
- 2008000918 created "c2008.".
- 2008000918 date "2008".
- 2008000918 date "c2008.".
- 2008000918 dateCopyrighted "c2008.".
- 2008000918 description "Includes bibliographical references.".
- 2008000918 description "What's the difference? : letters and memos in the age of e-mail -- Writing made easy : quick cures for common writing problems -- A question of style : getting and keeping your readers' attention -- Announcements : now hear this! -- Complaints : keep it civil, see results -- Congratulations, get well greetings, and condolences : in good times and in bad -- Credit and collection : worth the effort -- Customer correspondence : spreading the word -- The job search : when the product is you -- Personnel matters : say it right -- References, recommendations, and introductions : making connections -- Replies : answering the mail -- Requests : the power to persuade -- Thank you : showing you care.".
- 2008000918 extent "xi, 145 p. ;".
- 2008000918 identifier "1576856046".
- 2008000918 identifier "9781576856048".
- 2008000918 identifier 2008000918.html.
- 2008000918 issued "2008".
- 2008000918 issued "c2008.".
- 2008000918 language "eng".
- 2008000918 publisher "New York : LearningExpress,".
- 2008000918 subject "651.7/4 22".
- 2008000918 subject "Business communication.".
- 2008000918 subject "Commercial correspondence.".
- 2008000918 subject "HF5721 .O34 2008".
- 2008000918 tableOfContents "What's the difference? : letters and memos in the age of e-mail -- Writing made easy : quick cures for common writing problems -- A question of style : getting and keeping your readers' attention -- Announcements : now hear this! -- Complaints : keep it civil, see results -- Congratulations, get well greetings, and condolences : in good times and in bad -- Credit and collection : worth the effort -- Customer correspondence : spreading the word -- The job search : when the product is you -- Personnel matters : say it right -- References, recommendations, and introductions : making connections -- Replies : answering the mail -- Requests : the power to persuade -- Thank you : showing you care.".
- 2008000918 title "Office correspondence made easy : master the basics of business letters, memos, and e-mail for all occasions.".
- 2008000918 type "text".