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- 2009050842 contributor B11454090.
- 2009050842 created "2010, c2009.".
- 2009050842 date "2010".
- 2009050842 date "2010, c2009.".
- 2009050842 dateCopyrighted "2010, c2009.".
- 2009050842 description "Outlining the chaos, evolving strategies, and the new normal -- Learning from other struggles : the auto industry -- Learning from other successes : the customer experience industry -- Innovating around airline realities -- Firing on all cylinders to stay ahead -- Viewing the changing world map -- Flying with tailwinds against headwinds.".
- 2009050842 extent "lxxxiv, 267 p. :".
- 2009050842 identifier "9780754699972 (ebook)".
- 2009050842 identifier "9781409400998 (hardback : alk. paper)".
- 2009050842 issued "2010".
- 2009050842 issued "2010, c2009.".
- 2009050842 language "eng".
- 2009050842 publisher "Burlington, VT : Ashgate Pub. Company,".
- 2009050842 subject "387.7068/4 22".
- 2009050842 subject "Aeronautics, Commercial.".
- 2009050842 subject "Airlines Customer services.".
- 2009050842 subject "Airlines.".
- 2009050842 subject "Automobile industry and trade.".
- 2009050842 subject "Consumer satisfaction.".
- 2009050842 subject "HE9776 .T365 2010".
- 2009050842 tableOfContents "Outlining the chaos, evolving strategies, and the new normal -- Learning from other struggles : the auto industry -- Learning from other successes : the customer experience industry -- Innovating around airline realities -- Firing on all cylinders to stay ahead -- Viewing the changing world map -- Flying with tailwinds against headwinds.".
- 2009050842 title "Looking beyond the runway: airlines innovating with best practices while facing realities / by Nawal K. Taneja.".
- 2009050842 type "text".