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- 2010050835 contributor B11797651.
- 2010050835 created "c2011.".
- 2010050835 date "2011".
- 2010050835 date "c2011.".
- 2010050835 dateCopyrighted "c2011.".
- 2010050835 description "Includes bibliographical references (p. 136-137) and index.".
- 2010050835 description "Introduction : dimensions of challenging conversations -- Engaging in challenging conversations -- Listening for meaning -- Providing effective feedback -- say what you mean, mean what you say -- Being assertive -- Managing anger -- yours and theirs -- How do you respond to challenging conversations? -- The school leader as mediator -- facilitating the challenging conversations of others.".
- 2010050835 extent "xiv, 141 p. :".
- 2010050835 identifier "1412981158 (pbk.)".
- 2010050835 identifier "9781412981156 (pbk.)".
- 2010050835 isPartOf "Leading student achievement series".
- 2010050835 isPartOf "Leading student achievement.".
- 2010050835 issued "2011".
- 2010050835 issued "c2011.".
- 2010050835 language "eng".
- 2010050835 publisher "Thousand Oaks, Calif. : Corwin ; [Toronto, Ont.] : Ontario Prinicpals' Council,".
- 2010050835 subject "371.2/012 22".
- 2010050835 subject "Communication in education.".
- 2010050835 subject "Conflict management.".
- 2010050835 subject "LB2831.9 .P65 2011".
- 2010050835 subject "School crisis management.".
- 2010050835 subject "School principals Professional relationships.".
- 2010050835 tableOfContents "Introduction : dimensions of challenging conversations -- Engaging in challenging conversations -- Listening for meaning -- Providing effective feedback -- say what you mean, mean what you say -- Being assertive -- Managing anger -- yours and theirs -- How do you respond to challenging conversations? -- The school leader as mediator -- facilitating the challenging conversations of others.".
- 2010050835 title "The principal as leader of challenging conversations.".
- 2010050835 type "text".