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- 2012040058 contributor B12473225.
- 2012040058 created "c2013.".
- 2012040058 date "2013".
- 2012040058 date "c2013.".
- 2012040058 dateCopyrighted "c2013.".
- 2012040058 description "Conflict management knowledge and skills -- Manager know thyself -- Theory to practice : the root causes and cures of conflict -- The power of negotiation : essential concepts and skills -- The alternative dispute resolution process continuum -- Preventing and resolving internal conflict -- Causes and cures for employee turnover -- Building successful teams and organizations -- Conflict management in unionized environments -- Designing disputing systems for organizations -- Preventing and resolving external conflicts -- Prevention and resolution of conflicts with clients, customers, and vendors -- Case studies of organizational success through exemplary customer conflict management -- Collaboration and conflict management between regulators and the regulated -- Public policy decision making and collaboration -- Designing and facilitating effective large-group processes.".
- 2012040058 description "Description based on print version record and CIP data provided by publisher; resource not viewed.".
- 2012040058 description "Includes bibliographical references and index.".
- 2012040058 extent "1 online resource.".
- 2012040058 hasFormat "Conflict management for managers".
- 2012040058 identifier "9781118415481 (epub)".
- 2012040058 identifier "9781118418420 (pdf)".
- 2012040058 identifier "9781118433546 ( mobipocket)".
- 2012040058 isFormatOf "Conflict management for managers".
- 2012040058 isPartOf "The Jossey-Bass business & management series".
- 2012040058 issued "2013".
- 2012040058 issued "c2013.".
- 2012040058 language "eng".
- 2012040058 publisher "San Francisco : Jossey-Bass,".
- 2012040058 relation "Conflict management for managers".
- 2012040058 subject "658.4/053 23".
- 2012040058 subject "Conflict management Case studies.".
- 2012040058 subject "Conflict management.".
- 2012040058 subject "Customer relations.".
- 2012040058 subject "HD42".
- 2012040058 subject "Interpersonal relations.".
- 2012040058 subject "Personnel management Psychological aspects.".
- 2012040058 tableOfContents "Conflict management knowledge and skills -- Manager know thyself -- Theory to practice : the root causes and cures of conflict -- The power of negotiation : essential concepts and skills -- The alternative dispute resolution process continuum -- Preventing and resolving internal conflict -- Causes and cures for employee turnover -- Building successful teams and organizations -- Conflict management in unionized environments -- Designing disputing systems for organizations -- Preventing and resolving external conflicts -- Prevention and resolution of conflicts with clients, customers, and vendors -- Case studies of organizational success through exemplary customer conflict management -- Collaboration and conflict management between regulators and the regulated -- Public policy decision making and collaboration -- Designing and facilitating effective large-group processes.".
- 2012040058 title "Conflict management for managers [electronic resource] : resolving workplace, client, and policy disputes / Susan S. Raines.".
- 2012040058 type "text".