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- 92018775 contributor B6633455.
- 92018775 created "c1992.".
- 92018775 date "1992".
- 92018775 date "c1992.".
- 92018775 dateCopyrighted "c1992.".
- 92018775 extent "215 p. ;".
- 92018775 identifier "0877572259".
- 92018775 isPartOf "Proceedings series (American Marketing Association)".
- 92018775 isPartOf "Proceedings series / American Marketing Association".
- 92018775 isPartOf "Worth repeating series".
- 92018775 issued "1992".
- 92018775 issued "c1992.".
- 92018775 language "eng".
- 92018775 publisher "Chicago, Ill. : American Marketing Association,".
- 92018775 spatial "United States".
- 92018775 subject "658.8/12 20".
- 92018775 subject "Consumer satisfaction United States Congresses.".
- 92018775 subject "HF5415.3 .C687 1992".
- 92018775 title "Customer satisfaction, focus on the customer : Second Congress on Customer Satisfaction, May 17-20, 1992, Lake Buena Vista, Florida.".
- 92018775 type "text".