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- 94036213%2F%2Fr98 contributor B7199719.
- 94036213%2F%2Fr98 created "c1995.".
- 94036213%2F%2Fr98 date "1995".
- 94036213%2F%2Fr98 date "c1995.".
- 94036213%2F%2Fr98 dateCopyrighted "c1995.".
- 94036213%2F%2Fr98 description "Includes bibliographical references (p. 229-235) and indexes.".
- 94036213%2F%2Fr98 extent "viii, 242 p. :".
- 94036213%2F%2Fr98 identifier "002912977X :".
- 94036213%2F%2Fr98 issued "1995".
- 94036213%2F%2Fr98 issued "c1995.".
- 94036213%2F%2Fr98 language "eng".
- 94036213%2F%2Fr98 publisher "New York : Lexington Books,".
- 94036213%2F%2Fr98 subject "658.8/12 20".
- 94036213%2F%2Fr98 subject "Customer loyalty.".
- 94036213%2F%2Fr98 subject "Customer relations.".
- 94036213%2F%2Fr98 subject "Customer services.".
- 94036213%2F%2Fr98 subject "HF5415.5 .G75 1995".
- 94036213%2F%2Fr98 title "Customer loyalty : how to earn it, how to keep it / Jill Griffin.".
- 94036213%2F%2Fr98 type "text".