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- 96014795 contributor B7752793.
- 96014795 contributor B7752794.
- 96014795 created "c1997.".
- 96014795 date "1997".
- 96014795 date "c1997.".
- 96014795 dateCopyrighted "c1997.".
- 96014795 description "Includes bibliographical references and index.".
- 96014795 extent "xii, 660 p. :".
- 96014795 identifier "0132325217".
- 96014795 issued "1997".
- 96014795 issued "c1997.".
- 96014795 language "eng".
- 96014795 publisher "Upper Saddle River, N.J. : Prentice Hall,".
- 96014795 subject "658.4/013 21".
- 96014795 subject "HD62.15 .G64 1997".
- 96014795 subject "Total quality management.".
- 96014795 title "Introduction to total quality : quality management for production, processing, and services / David L. Goetsch, Stanley B. Davis.".
- 96014795 type "text".