Matches in ScholarlyData for { <https://w3id.org/scholarlydata/inproceedings/iswc2009/paper/poster_demo/107> ?p ?o. }
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- 107 creator gideon-zenz.
- 107 creator kerstin-denecke.
- 107 creator wladimir-krasnov.
- 107 type InProceedings.
- 107 label "Semantic Web Technologies to Improve Customer Service".
- 107 sameAs 107.
- 107 abstract "In this paper, we present an approach that exploits semantic web technologies to categorize specialized text and to create hierarchical facets representing the document content. For this purpose, domain knowledge represented by a thesaurus with relevant, domain-specific terms is used to identify relevant terms. Based on dependency information between single terms provided by the thesaurus (hypernomy, hyponymy), we create hierarchical facets representing the content of the text. The algorithm is applied to a collection of service messages and shows promising results in text categorization.".
- 107 hasAuthorList authorList.
- 107 hasTopic Semantic_Web.
- 107 isPartOf proceedings.
- 107 title "Semantic Web Technologies to Improve Customer Service".