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- 01H8H553N29T4PBW1ZS6GV80HR classification B2.
- 01H8H553N29T4PBW1ZS6GV80HR date "2023".
- 01H8H553N29T4PBW1ZS6GV80HR language "eng".
- 01H8H553N29T4PBW1ZS6GV80HR type bookChapter.
- 01H8H553N29T4PBW1ZS6GV80HR hasPart 01H8H5MC9KP0DFTVEK4F83K5AR.pdf.
- 01H8H553N29T4PBW1ZS6GV80HR subject "Social Sciences".
- 01H8H553N29T4PBW1ZS6GV80HR doi "10.1075/pbns.336.05det".
- 01H8H553N29T4PBW1ZS6GV80HR isbn "9789027213891".
- 01H8H553N29T4PBW1ZS6GV80HR isbn "9789027249739".
- 01H8H553N29T4PBW1ZS6GV80HR issn "0922-842X".
- 01H8H553N29T4PBW1ZS6GV80HR volume "336".
- 01H8H553N29T4PBW1ZS6GV80HR abstract "Government responses to the Covid-19 health crisis are composed of recursively applied stages of risk calculation and management as necessary processes in the containment of outbreaks. One of the most prominent forms of risk management in Flanders was contact tracing. It occurs in three variants: (i) the development and implementation of a smartphone-based contact tracing app, (ii) regionally-organised contact tracing telephone conversations conducted through commercially-contracted call centres, and (iii) home visiting by local field agents of populations who are difficult to reach. This chapter focuses on (ii), due to its prevalence, and is based on an interactional analysis of a corpus of 220 contact tracing conversations with index patients that was compiled late 2020 and early 2021. The chapter opens with a discussion of the notions of “Risk Society” and “responsibilisation” as relevant socio-cultural orientations in the current era of globalized Late Modernity and “governmentality” as a discursive field. The regionally-organised contact tracing telephone call can be characterized as a large-scale, micro-level form of interactionally and dialogically-accomplished risk management. The genre foregrounds the articulation of multiple dimensions of risk and responsibility, situated at various levels of social organization and appeal. The management of risk and responsibility intersects with the accomplishment of the specific communicative functions of the genre. The contact tracer’s three-fold task is to (i) gather private information about the index patient’s symptoms and their contacts during a relevant time period; (ii) provide instructions about quarantine. In addition, (iii) contact tracers are expected to sustain a caring and empathetic stance during their interactions with index patients. In this respect, the contact tracers’ responsibilities include their role as a representative of the government’s risk-managing response to successive stages of the pandemic. The analysis illustrates how various formulations of risk and responsibility interrelate with the communicative goals and the specific interactional demands of contact tracing telephone conversations.".
- 01H8H553N29T4PBW1ZS6GV80HR author 7DCF6DF4-50F5-11E5-B4A0-F149B5D1D7B1.
- 01H8H553N29T4PBW1ZS6GV80HR author F4793C66-F0ED-11E1-A9DE-61C894A0A6B4.
- 01H8H553N29T4PBW1ZS6GV80HR author urn:uuid:35a9add6-d29d-4f6c-b048-a09d509b5e2e.
- 01H8H553N29T4PBW1ZS6GV80HR author urn:uuid:499ebd1a-ac96-45cf-b9db-3abb90f4a0ca.
- 01H8H553N29T4PBW1ZS6GV80HR author urn:uuid:d1fcf24e-ff0a-49b5-9b21-8b418b785d98.
- 01H8H553N29T4PBW1ZS6GV80HR dateCreated "2023-08-23T12:15:50Z".
- 01H8H553N29T4PBW1ZS6GV80HR dateModified "2024-07-09T15:38:57Z".
- 01H8H553N29T4PBW1ZS6GV80HR editor urn:uuid:09fdde69-28c8-4868-af20-9567da87cd32.
- 01H8H553N29T4PBW1ZS6GV80HR editor urn:uuid:f2bb5b3c-30d6-4d91-b3f5-a59bdd601c8a.
- 01H8H553N29T4PBW1ZS6GV80HR name "Formulations of risk and responsibility in COVID-19 contact tracing telephone interactions in Flanders, Belgium".
- 01H8H553N29T4PBW1ZS6GV80HR pagination urn:uuid:ab9f45cd-36e3-4ee6-9564-a6b2b0ebfd81.
- 01H8H553N29T4PBW1ZS6GV80HR publisher urn:uuid:8abb498d-64d7-43a7-a6af-dd95b6f2b390.
- 01H8H553N29T4PBW1ZS6GV80HR sameAs LU-01H8H553N29T4PBW1ZS6GV80HR.
- 01H8H553N29T4PBW1ZS6GV80HR sourceOrganization urn:uuid:a2613a2d-089c-4d01-9d69-a65506096dcd.
- 01H8H553N29T4PBW1ZS6GV80HR type B2.