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- Consumer_Direct abstract "Consumer Direct was a Government-funded call centre providing basic consumer advice in the United Kingdom. Information was also provided on their website (see below). Following a review by government in 2010, Consumer Direct ceased to operate in March 2012 with its role being handed to the Citizens Advice consumer service. The new service operates using the same telephone number and provides the same level of advice as Consumer Direct did.Consumer Direct's intention was to make such basic advice available to everyone regardless of the area in which they live. Previously, provision of consumer advice services varied, with some local Councils operating extensive services with several staff; and others relying on other local advice services such as the Citizens Advice Bureau.The service operated via a standardised national telephone number (currently 08454 04 05 06) and by e-mail. Simpler complaints were dealt with directly; more complex matters that may require direct intervention or indicate some criminality were passed on to the relevant organisation (usually the relevant local Trading Standards office) as a referral. The website also provided a number of advice sheets.Trading Standards offices were notified of all complaints relating to a trader based in their area. It was expected that this would assist in identifying problem traders more quickly.Data was transmitted on a secure network using a standardised xml format which assists automated uploading of the information into local databases and eventually into the proposed eTSN (electronic Trading Standards Network).".
- Consumer_Direct wikiPageExternalLink project.
- Consumer_Direct wikiPageExternalLink www.consumerdirect.gov.uk.
- Consumer_Direct wikiPageExternalLink consumer.
- Consumer_Direct wikiPageExternalLink if_you_need_more_help.htm.
- Consumer_Direct wikiPageExternalLink business-11540624.
- Consumer_Direct wikiPageExternalLink civil-servants-feel-axe-as-osborne-cuts-pound6bn-1981108.html.
- Consumer_Direct wikiPageExternalLink SN05717.pdf.
- Consumer_Direct wikiPageID "10822938".
- Consumer_Direct wikiPageRevisionID "551363021".
- Consumer_Direct hasPhotoCollection Consumer_Direct.
- Consumer_Direct subject Category:Programmes_of_the_Government_of_the_United_Kingdom.
- Consumer_Direct type Abstraction100002137.
- Consumer_Direct type Announcement106746580.
- Consumer_Direct type Communication100033020.
- Consumer_Direct type Message106598915.
- Consumer_Direct type Program106748466.
- Consumer_Direct type ProgrammesOfTheGovernmentOfTheUnitedKingdom.
- Consumer_Direct type Statement106722453.
- Consumer_Direct type Agent.
- Consumer_Direct type Organisation.
- Consumer_Direct type Organization.
- Consumer_Direct type Agent.
- Consumer_Direct type SocialPerson.
- Consumer_Direct type Thing.
- Consumer_Direct comment "Consumer Direct was a Government-funded call centre providing basic consumer advice in the United Kingdom. Information was also provided on their website (see below). Following a review by government in 2010, Consumer Direct ceased to operate in March 2012 with its role being handed to the Citizens Advice consumer service.".
- Consumer_Direct label "Consumer Direct".
- Consumer_Direct sameAs m.02qr4lm.
- Consumer_Direct sameAs Q5164655.
- Consumer_Direct sameAs Q5164655.
- Consumer_Direct sameAs Consumer_Direct.
- Consumer_Direct wasDerivedFrom Consumer_Direct?oldid=551363021.
- Consumer_Direct isPrimaryTopicOf Consumer_Direct.