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- Customer_service abstract "Customer service is the provision of service to customers before, during and after a purchase. According to Turban et al. (2002), "Customer service is a series of activities designed to enhance the level of customer satisfaction – that is, the feeling that a product or service has met the customer expectation." The importance of customer service may vary by product or service, industry and customer. The perception of success of such interactions will be dependent on employees "who can adjust themselves to the personality of the guest," according to Micah Solomon.Customer service can also refer to the culture of the organization - the priority the organization assigns to customer service relative to other components, such as product innovation or low price. In this sense, an organization that values good customer service may spend more money in training employees than average organization, or proactively interview customers for feedback. From the point of view of an overall sales process engineering effort, customer service plays an important role in an organization's ability to generate income and revenue. From that perspective, customer service should be included as part of an overall approach to systematic improvement. A customer service experience can change the entire perception a customer has of the organization.".
- Customer_service thumbnail Automated_online_assistant.png?width=300.
- Customer_service wikiPageID "978916".
- Customer_service wikiPageRevisionID "604445868".
- Customer_service hasPhotoCollection Customer_service.
- Customer_service subject Category:Customer_experience_management.
- Customer_service comment "Customer service is the provision of service to customers before, during and after a purchase. According to Turban et al. (2002), "Customer service is a series of activities designed to enhance the level of customer satisfaction – that is, the feeling that a product or service has met the customer expectation." The importance of customer service may vary by product or service, industry and customer.".
- Customer_service label "Assistenza clienti".
- Customer_service label "Customer service".
- Customer_service label "Klantenservice".
- Customer_service label "Kundendienst".
- Customer_service label "Service client".
- Customer_service label "Servicio de atención al cliente".
- Customer_service label "Обслуживание клиентов".
- Customer_service label "خدمة العملاء".
- Customer_service label "顾客服务".
- Customer_service sameAs Kundendienst.
- Customer_service sameAs Servicio_de_atención_al_cliente.
- Customer_service sameAs Bezeroaren_arretarako_zerbitzu.
- Customer_service sameAs Service_client.
- Customer_service sameAs Assistenza_clienti.
- Customer_service sameAs 고객_서비스.
- Customer_service sameAs Klantenservice.
- Customer_service sameAs m.03w5xm.
- Customer_service sameAs Q1060653.
- Customer_service sameAs Q1060653.
- Customer_service wasDerivedFrom Customer_service?oldid=604445868.
- Customer_service depiction Automated_online_assistant.png.
- Customer_service isPrimaryTopicOf Customer_service.
