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- Dialed_Number_Identification_Service abstract "Dialed Number Identification Service (DNIS) is a service sold by telecommunications companies to corporate clients that lets them determine which telephone number was dialed by a customer. This is useful in determining how to answer an inbound call. The telephone company sends a DNIS number to the client phone system during the call setup. The DNIS number is typically 4 to 10 digits in length.Any DID (Direct inward dial) number will have a DNIS. This is the number sent from the central office to the PBX or key system, telling the telephone system which number was dialed.For example, a company may have a different toll-free telephone number for each product line it sells. If a call center is handling calls for multiple product lines, the switch that receives the call can analyze the DNIS and play an appropriate recorded greeting. A company may also use multiple toll free numbers for multilingual customer support, for which each support language is associated with a dedicated toll free number.With IVR (Interactive voice response) systems, DNIS is used as routing information for dispatching purposes, to determine which script or service should be played based on the number that was dialed to reach the IVR platform. e.g. 0906 123 4567 and 0906 123 4568 may both connect to the same IVR system but one number may be required to provide a competition service and the other might be an information line. The DNIS is what distinguishes these lines from each other and hence the IVR will know which service to provide to the caller.".
- Dialed_Number_Identification_Service wikiPageID "2439028".
- Dialed_Number_Identification_Service wikiPageRevisionID "597756988".
- Dialed_Number_Identification_Service hasPhotoCollection Dialed_Number_Identification_Service.
- Dialed_Number_Identification_Service subject Category:Authentication_methods.
- Dialed_Number_Identification_Service subject Category:Telephone_numbers.
- Dialed_Number_Identification_Service type Ability105616246.
- Dialed_Number_Identification_Service type Abstraction100002137.
- Dialed_Number_Identification_Service type AuthenticationMethods.
- Dialed_Number_Identification_Service type Cognition100023271.
- Dialed_Number_Identification_Service type Communication100033020.
- Dialed_Number_Identification_Service type Know-how105616786.
- Dialed_Number_Identification_Service type Method105660268.
- Dialed_Number_Identification_Service type PhoneNumber106426111.
- Dialed_Number_Identification_Service type PsychologicalFeature100023100.
- Dialed_Number_Identification_Service type Signal106791372.
- Dialed_Number_Identification_Service type TelephoneNumbers.
- Dialed_Number_Identification_Service comment "Dialed Number Identification Service (DNIS) is a service sold by telecommunications companies to corporate clients that lets them determine which telephone number was dialed by a customer. This is useful in determining how to answer an inbound call. The telephone company sends a DNIS number to the client phone system during the call setup. The DNIS number is typically 4 to 10 digits in length.Any DID (Direct inward dial) number will have a DNIS.".
- Dialed_Number_Identification_Service label "Dialed Number Identification Service".
- Dialed_Number_Identification_Service sameAs m.07d2nj.
- Dialed_Number_Identification_Service sameAs Q5270545.
- Dialed_Number_Identification_Service sameAs Q5270545.
- Dialed_Number_Identification_Service sameAs Dialed_Number_Identification_Service.
- Dialed_Number_Identification_Service wasDerivedFrom Dialed_Number_Identification_Service?oldid=597756988.
- Dialed_Number_Identification_Service isPrimaryTopicOf Dialed_Number_Identification_Service.