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- Expectation_confirmation_theory abstract "Expectation confirmation theory (alternatively ECT or expectation disconfirmation theory) is a cognitive theory which seeks to explain post-purchase or post-adoption satisfaction as a function of expectations, perceived performance, and disconfirmation of beliefs. The structure of the theory was developed in a series of two papers written by Richard L. Oliver in 1977 and 1980. Although the theory originally appeared in the psychology and marketing literatures, it has since been adopted in several other scientific fields, notably including consumer research and information systems, among others.".
- Expectation_confirmation_theory thumbnail Expectation_confirmation_theory.png?width=300.
- Expectation_confirmation_theory wikiPageID "42363753".
- Expectation_confirmation_theory wikiPageRevisionID "602230808".
- Expectation_confirmation_theory subject Category:Cognitive_science.
- Expectation_confirmation_theory comment "Expectation confirmation theory (alternatively ECT or expectation disconfirmation theory) is a cognitive theory which seeks to explain post-purchase or post-adoption satisfaction as a function of expectations, perceived performance, and disconfirmation of beliefs. The structure of the theory was developed in a series of two papers written by Richard L. Oliver in 1977 and 1980.".
- Expectation_confirmation_theory label "Expectation confirmation theory".
- Expectation_confirmation_theory sameAs m.0105sc7l.
- Expectation_confirmation_theory sameAs Q16000092.
- Expectation_confirmation_theory sameAs Q16000092.
- Expectation_confirmation_theory wasDerivedFrom Expectation_confirmation_theory?oldid=602230808.
- Expectation_confirmation_theory depiction Expectation_confirmation_theory.png.
- Expectation_confirmation_theory isPrimaryTopicOf Expectation_confirmation_theory.
