Data Portal @ linkeddatafragments.org

Matches in DBpedia 2014 for { <http://dbpedia.org/resource/Get_Satisfaction> ?p ?o. }

• Get_Satisfaction abstract "Get Satisfaction is a customer community software platform for technical support based in San Francisco, California, United States. It was founded on January 31, 2007, by several people, including Lane Becker, Amy Muller, Thor Muller, and Jonathan Grubb. It publicly launched in September 2007. The idea for the service originated from Valleyschwag as a side project. When the Valleyschwag service received over 1,500 subscribers, its customer service requirements increased dramatically. Realizing that customers were actually responding to the issues that other people brought up, the group behind Valleyschwag decided to create the precursor to Get Satisfaction, first named Satisfaction Unlimited, to take advantage of the community's enthusiasm for helping each other. The company describes its product as "people-powered customer service". On the website, anyone can ask a question, submit an idea or complaint, or give praise; all posts can be read by anyone. Companies can respond to issues regarding their products or services; official responses are marked as official answers to separate them from other responses. Users can rate responses based on how well they resolve the issue.Muller explained in an interview with BusinessWeek that the website aims to be simple, noting that most customer-service solutions are too complex. He continues by stating that many are reactive instead of proactive, requiring customers to think as if they were an employee or librarian to find their answers. In contrast, Get Satisfaction approaches the problem by helping companies think more like customers. Muller explained, “We want to create a Switzerland for companies and customers, with specific tools that allow people to get answers to their questions. [...] We want the best answers to rise to the top, and not get buried in online discussion forums.”The service initially offered paid service plans to companies including Method Products, Timbuk2, Twitter, and Digg. Several more companies later joined the platform, including Time Warner Cable, Verizon, Comcast, Mozilla, Mogo Money, Microsoft Hohm, AMC Theatres, Qantas, Apple Inc., Dell, and Facebook.The company's CEO is Rahul Sachdev and its CTO is David Rowley. The website, which received an initial round of financing of $1.3 million, receives financing from investors that include First Round Capital, O'Reilly Alphatech Ventures, and SoftTechVC. In September 2010, the company announced Series A funding of $6 million from Azure Capital Partners with OATV and First Round Capital participating. In March 2010, Get Satisfaction launched their Facebook application that allows companies and brands to put their customer community on their Facebook page as a tab.".
• Get_Satisfaction type Customer_service.
• Get_Satisfaction type Technical_support.
• Get_Satisfaction wikiPageExternalLink blog.getsatisfaction.com.
• Get_Satisfaction wikiPageExternalLink getsatisfaction.
• Get_Satisfaction wikiPageExternalLink getsatisfaction.com.
• Get_Satisfaction wikiPageExternalLink getsatisfaction.
• Get_Satisfaction wikiPageID "22230795".
• Get_Satisfaction wikiPageRevisionID "602197252".
• Get_Satisfaction alexa "6351".
• Get_Satisfaction author "Valleyschwag".
• Get_Satisfaction currentStatus "Online".
• Get_Satisfaction hasPhotoCollection Get_Satisfaction.
• Get_Satisfaction language "English, Spanish, French, German, Italian, Portuguese, Dutch, Swedish, Norwegian, Danish, and Finnish".
• Get_Satisfaction launchDate "September 2007".
• Get_Satisfaction logo "200".
• Get_Satisfaction name "Get Satisfaction".
• Get_Satisfaction owner "Get Satisfaction".
• Get_Satisfaction proceededBy "Satisfaction Unlimited".
• Get_Satisfaction registration "Optional".
• Get_Satisfaction type "Technical support, Customer service".
• Get_Satisfaction url getsatisfaction.com.
• Get_Satisfaction subject Category:American_companies_established_in_2007.
• Get_Satisfaction subject Category:American_websites.
• Get_Satisfaction subject Category:Business_software.
• Get_Satisfaction subject Category:Community_websites.
• Get_Satisfaction subject Category:Companies_based_in_San_Francisco,_California.
• Get_Satisfaction subject Category:Facebook_applications.
• Get_Satisfaction subject Category:Internet_forum_software.
• Get_Satisfaction subject Category:Reputation_management.
• Get_Satisfaction type AmericanWebsites.
• Get_Satisfaction type Artifact100021939.
• Get_Satisfaction type CommunityWebsites.
• Get_Satisfaction type Computer103082979.
• Get_Satisfaction type Device103183080.
• Get_Satisfaction type Instrumentality103575240.
• Get_Satisfaction type Machine103699975.
• Get_Satisfaction type Object100002684.
• Get_Satisfaction type PhysicalEntity100001930.
• Get_Satisfaction type WebSite106359193.
• Get_Satisfaction type Whole100003553.
• Get_Satisfaction type Website.
• Get_Satisfaction type Work.
• Get_Satisfaction type CreativeWork.
• Get_Satisfaction type WebPage.
• Get_Satisfaction type WorldWideWebPage_PCW.
• Get_Satisfaction type InformationEntity.
• Get_Satisfaction comment "Get Satisfaction is a customer community software platform for technical support based in San Francisco, California, United States. It was founded on January 31, 2007, by several people, including Lane Becker, Amy Muller, Thor Muller, and Jonathan Grubb. It publicly launched in September 2007. The idea for the service originated from Valleyschwag as a side project. When the Valleyschwag service received over 1,500 subscribers, its customer service requirements increased dramatically.".
• Get_Satisfaction label "Get Satisfaction".
• Get_Satisfaction sameAs m.0101bfsr.
• Get_Satisfaction sameAs Q5554143.
• Get_Satisfaction sameAs Q5554143.
• Get_Satisfaction sameAs Get_Satisfaction.
• Get_Satisfaction wasDerivedFrom Get_Satisfaction?oldid=602197252.
• Get_Satisfaction homepage getsatisfaction.com.
• Get_Satisfaction isPrimaryTopicOf Get_Satisfaction.
• Get_Satisfaction name "Get Satisfaction".