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- catalog contributor b1028089.
- catalog created "c1979.".
- catalog date "1979".
- catalog date "c1979.".
- catalog dateCopyrighted "c1979.".
- catalog description "Making quality certain -- Quality may not be what you think it is -- The quality management maturity grid -- Management understanding and attitude -- Quality organizational status -- Handling problems -- Cost of quality -- Quality improvement program -- Management style -- History of the project -- The program -- Instructor's guide for HPA -- Make certain.".
- catalog extent "ix, 309 p. ;".
- catalog hasFormat "Quality is free.".
- catalog identifier "0070145121 :".
- catalog isFormatOf "Quality is free.".
- catalog issued "1979".
- catalog issued "c1979.".
- catalog language "eng".
- catalog publisher "New York : McGraw-Hill,".
- catalog relation "Quality is free.".
- catalog subject "Quality assurance.".
- catalog subject "TS156.6 .C76".
- catalog tableOfContents "Making quality certain -- Quality may not be what you think it is -- The quality management maturity grid -- Management understanding and attitude -- Quality organizational status -- Handling problems -- Cost of quality -- Quality improvement program -- Management style -- History of the project -- The program -- Instructor's guide for HPA -- Make certain.".
- catalog title "Quality is free : the art of making quality certain / Philip B. Crosby.".
- catalog type "text".