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- catalog contributor b1607777.
- catalog created "c1981.".
- catalog date "1981".
- catalog date "c1981.".
- catalog dateCopyrighted "c1981.".
- catalog description "Bibliography: p. 251-263.".
- catalog description "Part one. Introduction to the encounter -- The public encounter and its study / Charles T. Goodsell -- Part two. Attitudes in the encounter -- Client evaluations of social programs / Barbara J. Nelson -- Attitudinal tendencies among officials / Clarence N. Stone -- Advocacy and alienation in street-level work / Michael Lipsky -- Part three. Disparities in the encounter -- Client-official encounters in social service agencies / Yeheskel Hasenfeld and Daniel Steinmetz -- The allocation of justice and police-citizen encounters / Michael K. Brown -- Public law and equality in local government services / Mitchell F. Rice -- Part four. Responsiveness in the encounter -- Responsive performance by public officials / Kenneth R. Mladenka -- Bureaucratic monitoring mechanisms / Larry B. Hill -- Part five. The future of the encounter -- The public official of the 1980s / Frank P. Sherwood -- The citizen of the 1980s / Orion F. White, Jr. -- Part six. Research on the encounter -- Client-centered research in Europe / Dieter Graunow -- Research issues and the future of the field / Charles T. Goodsell.".
- catalog extent "x, 267 p. ;".
- catalog hasFormat "Public encounter.".
- catalog identifier "0253153638".
- catalog isFormatOf "Public encounter.".
- catalog issued "1981".
- catalog issued "c1981.".
- catalog language "eng".
- catalog publisher "Bloomington : Indiana University Press,".
- catalog relation "Public encounter.".
- catalog spatial "United States.".
- catalog subject "Bureaucracy United States.".
- catalog subject "Evaluation research (Social action programs) United States.".
- catalog subject "H61 .P79".
- catalog subject "Social sciences Public relations.".
- catalog subject "Social service Public relations.".
- catalog tableOfContents "Part one. Introduction to the encounter -- The public encounter and its study / Charles T. Goodsell -- Part two. Attitudes in the encounter -- Client evaluations of social programs / Barbara J. Nelson -- Attitudinal tendencies among officials / Clarence N. Stone -- Advocacy and alienation in street-level work / Michael Lipsky -- Part three. Disparities in the encounter -- Client-official encounters in social service agencies / Yeheskel Hasenfeld and Daniel Steinmetz -- The allocation of justice and police-citizen encounters / Michael K. Brown -- Public law and equality in local government services / Mitchell F. Rice -- Part four. Responsiveness in the encounter -- Responsive performance by public officials / Kenneth R. Mladenka -- Bureaucratic monitoring mechanisms / Larry B. Hill -- Part five. The future of the encounter -- The public official of the 1980s / Frank P. Sherwood -- The citizen of the 1980s / Orion F. White, Jr. -- Part six. Research on the encounter -- Client-centered research in Europe / Dieter Graunow -- Research issues and the future of the field / Charles T. Goodsell.".
- catalog title "The Public encounter : where state and citizen meet / edited by Charles T. Goodsell.".
- catalog type "text".