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- catalog contributor b2318661.
- catalog contributor b2318662.
- catalog contributor b2318663.
- catalog created "1988.".
- catalog date "1988".
- catalog date "1988.".
- catalog dateCopyrighted "1988.".
- catalog description "Includes bibliographies and index.".
- catalog extent "xxi, 209 p. ;".
- catalog hasFormat "Service quality.".
- catalog identifier "155623094X :".
- catalog isFormatOf "Service quality.".
- catalog issued "1988".
- catalog issued "1988.".
- catalog language "eng".
- catalog publisher "Homewood, Ill. : Dow Jones-Irwin,".
- catalog relation "Service quality.".
- catalog subject "332.1/068/8 19".
- catalog subject "Banks and banking Customer services.".
- catalog subject "Customer services.".
- catalog subject "HG1616.C87 B47 1988".
- catalog title "Service quality : a profit strategy for financial institutions / Leonard L. Berry, David R. Bennett, Carter W. Brown.".
- catalog type "text".