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- catalog contributor b3182033.
- catalog contributor b3182034.
- catalog created "1989.".
- catalog date "1989".
- catalog date "1989.".
- catalog dateCopyrighted "1989.".
- catalog extent "1 v. (various pgs.) :".
- catalog issued "1989".
- catalog issued "1989.".
- catalog language "eng".
- catalog publisher "Palatine, Ill. : Executive KnowledgeWorks,".
- catalog subject "Customer services.".
- catalog subject "Service industries.".
- catalog title "Customer service in corporate america : implementing the change / [Ronnie Brown, coordinator and writer of report ... et al.].".
- catalog type "text".